Responsible Play

Play responsibly. Your wellbeing matters to us.

1. Our Commitment

At What's Up Trivia, we are committed to providing a safe, fair, and enjoyable knowledge competition experience. Our platform is skill-based — outcomes depend entirely on knowledge and quick thinking, not chance. While this distinguishes us from gambling products, we recognize that any activity involving money requires responsible participation.

2. Age Restrictions

All modes: Open to users aged 13 and above
Sponsoring a challenge prize: Restricted to users aged 18 and above
Parents and Guardians: Please monitor your children's device usage. If you believe a minor has accessed our reward features, contact us immediately.

3. Tips for Responsible Play

💰 Set a Budget

Decide how much you can afford to spend on access credits and on any challenge prize you sponsor. Never exceed your budget.

⏰ Set Time Limits

Playing should be a fun break, not your entire day. Take regular breaks.

🎭 Play for Fun

Don't use the platform to escape problems or cope with stress.

🚫 Never Chase Setbacks

If you fall short in a round, don't get more access credits to "recover."

🤝 Sponsor What You Can Spare

A challenge prize you sponsor goes to whoever wins, which may not be you. Only put up an amount you would be comfortable giving away.

4. Warning Signs of Problem Play

Be honest with yourself. If you notice any of these signs, seek help:

❌ Spending more money or time than you intended
❌ Feeling restless or irritable when not playing
❌ Lying to family or friends about your participation
❌ Playing to escape problems or negative feelings
❌ Trying to recover setbacks with more purchases
❌ Borrowing money to get access credits or sponsor prizes
❌ Neglecting work, school, or relationships
❌ Failed attempts to cut back or stop
❌ Financial difficulties caused by participation

5. Our Built-in Safeguards

✅ Daily Reward Cap (₦30,000): Limits Classic winnings in a single day
✅ Top Tier Cooldown (5 days): A break from Classic Mode and tournaments after earning the ₦50,000 top tier
✅ Age Minimums: 13 to play, 18 to sponsor a challenge prize
✅ Free Practice Mode: Unlimited skill-building without financial commitment
✅ Free to Join Challenges: Accepting a friend's challenge never costs you anything
✅ Challenge Prize Refunds: If your sponsored challenge doesn't complete, the prize comes back to you in full
✅ Prices Shown First: Every charge is itemised before you pay

6. Self-Exclusion Options

If you need a break from reward modes, email hello@whatsuptrivia.com.ng with the subject "Self-Exclusion Request", including:

Your registered phone number, email address or username
Desired exclusion period: 24 hours, 7 days, 30 days, 6 months, 1 year, or permanent

During self-exclusion you cannot get access credits, play in Classic Mode or tournaments, or create or sponsor challenges. Practice Mode remains available.

7. Getting Help

If you or someone you know is struggling with platform-related issues, please reach out:

Talk to a friend, family member, or counselor
Contact a mental health professional
Email us at hello@whatsuptrivia.com.ng with subject "Responsible Play Support"

Remember

What's Up Trivia is meant to be fun and educational. If playing is causing you stress, financial problems, or negatively impacting your life, please take a step back and seek support.